Refund policy

Refund Policy

Because all of our products are custom printed on demand just for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Damaged or Defective Items If your order arrives damaged, defective, or with a printing error, we will gladly replace it at no cost to you. Please contact us within 30 days of receiving your order with:

• Your order number
• A clear photo of the damaged or defective item

We will review your claim and arrange a reprint or refund as appropriate.

Lost or Undelivered Orders If your order has not arrived within the estimated delivery window, please contact us and we will investigate with our fulfillment partner.

Cancellations Orders can only be cancelled within 24 hours of purchase, as production begins shortly after your order is placed.

Contact Us For any issues, please reach out to us at paulalynncreations@gmail.com.